PR
Prinesh R

1 reviews | Active since Sept 2024

19 Sept 2024, 19:29

Pathetic Administration by Bonitas

Medical aid cancellation request was sent to Bonitas on, 05/08/24 and 16/08/24, however, Bonitas has not processed the cancellation request and over a month later, they are still debiting the medical aid premium. It is shocking that such a huge medical aid company has absolutely pathetic administration!

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Sept 2024, 07:07
Official
Hello  Prinesh R 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas 
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Sept 2024, 07:07
Official
Hello  Prinesh R 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.  We will investigate this matter.   We appreciate your patience while we are resolving this query for you.  
Kind Regards 

Bonitas