1 reviews | Active since Jan 2018
Pathetic
Ek is op Bonitas mediese fonds van Januarie die jaar. Ek het 'n nervous breakdown gehad die 6de Maart die jaar waar ek opgeneem is in Akeso vir 21 dae. Die ontvangsdame by Akeso het authorisation gekry en 3 keer vir die konsultant by Bonitas gevra of daar geen exclusion is omdat ek eers van Januarie op die medies is nie en wel na elke 7 dae moet magtiging weer opgevolg word. Na elke 7 dae was als goed gekeur en die dag toe my 21 dae om is en ek word ontslaan toe "reverse" die mediese fonde die hele hospitaal claim asook al my sigiater en sielkundige besoeke. Op my aansoek vorm het ek nie gespesifiseer dat ek aan die depressie ly nie en dis waarom hul dit afgekeur het. Wou van die GP 'n motiveerings brief he om te se of ek al vir depressie behandel was en my dr het reply dat ek wel op medikasie vir postnatal depression na my kleintjie se geboorte. Ek dink net wie ookal die konsultant was wat magtiging gegee het daai dag het nie 'n clue wat aangaan nie en Bonitas mediese fonds ook want hoe keur jy elke 7 dae 'n claim goed en eweskielik reverse jy dit. Nog 'n ding word opgeneem in die hospitaal Mulbarton hospitaal met 'n galsteen wat verwyder moet word en al die rekeninge word ook eers goedgekeur en toe afgekeur, as jy opvolg is daar elke keer 'n ander verskoning van hul kant af. Vat my kind dokter toe of wil medisyne kry op my medies dan val wat ookal nie in hul formalary nie of dit is 'n non disclosure. Het vir Bonitas 'n claim ingestuur gister oor 'n radiology rekening wat hul se condition specific waiting period. Hoe dehel werk dit?????? Ek is glad nie happy oor Bonitas n ie en sal hul vir niemand aanbeveel nie, die slegst diens ooit en op al my rekeninge of meeste van dit is ek geoorhandige deur 'n donnerse konsultant by Bonitas wat nie weet wat hul doen nie en kan ook n ie sien hoe Bonitas claims left, right and centre kan reverse en afkeur nie, want elke einde van die maand word jou geld gevta maar as hulle moet betaal is daar issues. Ek wil na die mediese ombudsman toe ook gaan en ek sal laat almal weet hoe en wat Bonitas Medical doen en wer****!
Hello Babycheeks,
Thank you for notifying us of your complaint.
Kindly reply privately with your membership number in order for us to assist with your query.
Thanks and regards,
Bonitas Team
Best regards,
Hello Babycheeks,
Thank you for notifying us of your complaint.
Kindly reply privately with your membership number in order for us to assist with your query.
Thanks and regards,
Bonitas Team
Best regards,
Hello Babycheeks,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Hello Babycheeks,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Hello Babycheeks,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello Babycheeks,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
