CM
Confidence M
1 reviews | Active since Sept 2018
19 Oct 2022, 10:56
Partial payment of surgeon
Shortfall payments and non consideration even when it is emergency that puts someone life in danger. My son needed surgery immediately after birth and later they didn't cover surgeon all costs . I was told medical aid rates .
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
19 Oct 2022, 11:28Hello Confidence M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply19 Oct 2022, 11:28
Official
Hello Confidence M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
CM
Confidence M's updateReviewer Update
19 Oct 2022, 11:49I did respond privately and I'm looking forward to possible respond .
CM
Confidence M's update19 Oct 2022, 11:49
Reviewer Update
I did respond privately and I'm looking forward to possible respond .
Bonitas Medical Fund's replyOfficial
19 Oct 2022, 16:16Hello Confidence M
Thank you for notifying us of your complaint,
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint,
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply19 Oct 2022, 16:16
Official
Hello Confidence M
Thank you for notifying us of your complaint,
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint,
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas