PAID FOR NO COVER

<p>on 01/06/2016 I took a hospital cover and later decided to rather go for an option with day to day benefits, the hospital cover was then cancelled from enception date. Deduction for the hospital plan still went off at the end of June and Bonitas told me it will be put agaist my new plan which started 01/07/2016 and at the end of July they will only deduct the outstanding deferrence.</p> <p>On the 19/07/2016 I recieved an SMS and email saying my join date has been updated to 01/06/2016, i didnt request for this i phoned them and they told me the credit crontroller will cantact me regarding this, which never happened untill today when i realised that they deducted the difference as they said but also deducted the full premium which means I'm now paying for June where else I was not covered by the medical aid during the month of June. To my supprise when I call them today to query this they tell me I have to raise it up with my employer as they got instruction from my employer to change the join date wich was a lie because on our side it still shows that my join date is 01/07/2016.</p> <p> BONITAS DOES NOT CARE ABOUT THEIR COSTOMERS AT ALL.</p>