CM
Confidence M

1 reviews | Active since Sept 2018

08 Nov 2022, 17:58

Paediatric surgeon partial payment was resolved to the best ability of the scheme.

Bonitas medical aid scheme still needs improvement in customer service. The scheme should render service first time right ✅️. I must say Hello Peter intervention was productive on my side. The paediatric surgeon was paid almost 90% of the funds. I really appreciate the possible feedback Bonitas. Thank you Hello Peter team.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Nov 2022, 07:54
Official
Hello Confidence M
 
Thank you for your encouraging message. 

Our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service. 
 
We appreciate you taking time to comment on your experiences with us. 
 
Kind Regards 
 
Bonitas Team