OVERDUE UNPAID CLAIMS!!!!!!!!!!

<p>I am not impressed with the services Bonitas has been giving me, all of a sudden claims are being categorised a claim sent through over a month ago (01/07/2016) is still not paid whereas claims submitted days later were paid immediatly my July statement reflects that payments have been made but the call centre agent is telling me something else?????<br /><br />Bonitas gracefully receives my payment every month without any hassles but this is the service i must get from them? Konje what is medical aid for??? Then they have the nerve to tell me to call to call them back next week, for the 3rd time???</p> <p> </p> <p>Im not impressed. Bonitas step up or step out!!!!!!!!!!!!</p>