CD
Cherylize D
1 reviews | Active since Aug 2019
20 Oct 2024, 22:32
Over 5k monthly not to cover blood tests of my baby's hospital care
To My surprise on a weekend I get a phone call from lawyers, I've been handed over for unpaid blood tests. Seriously, my baby was admitted in hospital and had blood tests done which the medical doesn't cover. We spend monthly and arm and a leg to ensure that we medical so if medical aid can't cover in hospital tests please tell me what's the use?
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Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
21 Oct 2024, 08:31Hello Cherylize D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply21 Oct 2024, 08:31
Official
Hello Cherylize D
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
CD
Cherylize D's updateReviewer Update
21 Oct 2024, 08:46It was brought to Our attention prior and was not resolved!
I provided my ID number so why can you not pick up my info. Please don't annoy me any further. I await a phone call from a competent consultant because this incompetency I do not have time or patience for. Phone me !!!! My details are here so stop with your excuses
I provided my ID number so why can you not pick up my info. Please don't annoy me any further. I await a phone call from a competent consultant because this incompetency I do not have time or patience for. Phone me !!!! My details are here so stop with your excuses
CD
Cherylize D's update21 Oct 2024, 08:46
Reviewer Update
It was brought to Our attention prior and was not resolved!
I provided my ID number so why can you not pick up my info. Please don't annoy me any further. I await a phone call from a competent consultant because this incompetency I do not have time or patience for. Phone me !!!! My details are here so stop with your excuses
I provided my ID number so why can you not pick up my info. Please don't annoy me any further. I await a phone call from a competent consultant because this incompetency I do not have time or patience for. Phone me !!!! My details are here so stop with your excuses
Bonitas Medical Fund's replyOfficial
21 Oct 2024, 08:59 Hello Cherylize D
Thank you for notifying us of your complaint.
Our representative will be in touch with you to discuss this matter.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Oct 2024, 08:59
Official
Hello Cherylize D
Thank you for notifying us of your complaint.
Our representative will be in touch with you to discuss this matter.
We sincerely apologise for the inconvenience caused to you,
Kind Regards
Bonitas Team
CD
Cherylize D's updateReviewer Update
06 Dec 2024, 07:33I await a call still regarding the matter ....
Why is there a benefit available yet one needs to follow up or complain before getting service? No Baby bag and I am due anytime...
Why is there a benefit available yet one needs to follow up or complain before getting service? No Baby bag and I am due anytime...
CD
Cherylize D's update06 Dec 2024, 07:33
Reviewer Update
I await a call still regarding the matter ....
Why is there a benefit available yet one needs to follow up or complain before getting service? No Baby bag and I am due anytime...
Why is there a benefit available yet one needs to follow up or complain before getting service? No Baby bag and I am due anytime...