1 reviews | Active since Mar 2018
Outstanding Bonitas query.
On the 14th of March I sent a review re the above medical aid. To date I have had no response to my query. Two messages to say someone will call me shortly and that they are investigating my case. This is a straightforward query not a ****** investigation so I would like a reply TODAY.
Hello C0001,
Thank you for submitting a comment to us through Hello Peter.
We confirm that a detailed email has been sent to you and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello C0001,
Thank you for submitting a comment to us through Hello Peter.
We confirm that a detailed email has been sent to you and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team