Outstanding balance

<p>Hi</p> <p>I have joined Bonitas medical aid on 01/07/2014 and cancelled membership in June 2015 due to retrenchment. My monthly premium was approximately R1600 and i have never missed a premium. I was then contacted by ITCBA in the past 3 months saying i was handed over to them by Bonitas due to my balance of almost R2000 of which I owe Bonitas. I did not understand where this outstanding balance came from, so i emailed Bonitas directly to send me my statement which stated "Amount owed by the member to the scheme" = R0.00. The statement was for until 31/05/2016. So i responded asking why am i being harrassed by ITCBA people calling and sms-ing me that they will take legal action bla bla bla.</p> <p>They then sent me a different statement, indicating savings of R291.00 monthly, of which had consumed more of the savings hence the outstanding ammount. I then asked them on email on the 19th July to send me the full statement indicating where the rest of my contributions went. Im still waiting for the response even now, and im also recieving unlimited calls from ITCBA and its soo harassing.</p> <p>I also do not understand why didnt Bonitas call me themselves unlike handing me over to whatever ITCBA is.</p> <p> </p> <p>Please help Peter</p>