DD
DJ D

1 reviews | Active since Feb 2017

09 May 2018, 13:52

ONTOEGANKLIKHEID

Verwysing: 090518QS44FS. Die feit dat Bonitas skynbaar net 'n oor onbevoegde personeel beskik bemoeilik alle vorme van kommunikasie en sou daar iemand wees wat kundig is, is hulle glad nie toeganklik nie. Hulle word beskerm deur diegene wat in die "call center" werk, want iemand moet betaal word, sonder dat hulle hoef te werk vir hulle geld. Dit is natuurlik die norm in Suid-Afrika en Bonitas dra hulle deel gestand by. Lede moet eise voortdurend monitor en waar mediese praktisyns oneties optree deur twee keer vir dieselfde mediesetoestand eis, mag ek as lid nie versoek dat so dokter nie betaal word nie. Intussen word my dag-tot-dagvoordele leeggesteel en dit pla nie vir Bonitas nie, want as my fondse uitgeput is moet ek ****ant betaal. BETAAL BONITAS DIE DOKTERS VIR ALLE EISE OMDAT HULLE 'N "KICKBACK" VAN DIE DOKTERS ONTVANG?

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 May 2018, 15:52
Official

Hello DJ777 ,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply29 May 2018, 11:18
Official

Hello DJ777,

As per our telephonic conversation/ email communication your query is still being investigated and we will keep you updated until the matter has been resolved.

We appreciate your patience while we are resolving this query for you.

Regards,

Bonitas Team