1 reviews | Active since Mar 2011
ONE PLAN MEDICAL INSURANCE
ONE Plan medical insurance bend over backwards to assist clients. I have had nothing but fabulous service from each person I have dealt with, making life easier. The only problem I have is their NEW OTC facility which they added to my policy. No real information or guidelines of how to use the NEW OTC. IN MY MIND IT SHOULD COVER, VITAMINS (to keep your body healthy) TOOTHPASTE FOR SENSITIVE TEETH & GUMS (less dentist visits) & anything else that keeps your body healthy. SO IN SUMMARY THE "NEW OTC BENIFIT" IS NO REAL BENIFT & ITS A PAIN IN THE A... because One Plan need a pharmacy invoice stating patient name, pharmacy, medication ?????. Pharmacist tells me it's a totally unreasonable request, when a till slip should be acceptable. IT TURNS OUT THAT THE "NEW ADDED BENIFT " MEANS NOTHING IN REALITY & IS A HEADACHE TO PHARMACY & CLIENT. Also while I'm about it, I'm 73 why in heavens name should I have 'PREGNANCY COVER' RATHER PLEASE PUT THAT AMOUNT TO WHAT I REALLY NEED.....NOW AT MY TIME OF LIFE. THANK YOU.
As per our telephonic conversation please direct your complaint to the relevant scheme.
Kind regards
The Bonitas Team
As per our telephonic conversation please direct your complaint to the relevant scheme.
Kind regards
The Bonitas Team
