ONCOLOGY BENEFITS - CHEMO THERAPHY NOT APPROVED

My father has been a member of Bonitas medial aid Primary option for many years, being a healthy person all his life. In the process hardly ever used his medical aid, just had it as an insurance like most ordinary people that in the event something life threating happens - they are covered.

End of January 2021, he wad diagnosed with Cancer, undergone a operation and was referred for chemotherapy by his Doctors. He even received the Port in his chest for the multiple therapies to be induced.

After registration as a Cancer patient, following all proto cols, he was informed that by Bonitas medical aid, his treatment is rejected.

The Oncology centre checking daily with the fund, and to date, almost 5 weeks later, still not moving forward with anything.

This is absolutely shocking that treatment is not approved whilst they are covered with Oncology benefits, and paying members for years.

This is life changing and or life saving treatment that is being withheld.

Hardly utilized any benefits for the many years being a member, and now at the time of his illness where he needs the medical aid most - they are not there.

Shocking.