1 reviews | Active since Jan 2018
OMBUDSMAN
-Hi Bonitas, just to make you aware that I am reporting you to the Ombudsman, seems like my queries are falling on deaf ears. As we speak my account has been suspended again yet payment has been made. -I have found the details of the ombudsman and i'm escalating my complaint there.
Hello ThembiHove,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello ThembiHove,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,