tS
thobile S

1 reviews | Active since Jul 2011

08 Jun 2015, 10:48

not taking ownership

On the 1st Bonitas debited ny account three times instead of once. I need my money back to my account asap I can't pay other debts because of their error and the delay in fixing it. Group of unprofessional individuals not taking ownership and not customer centric so disappointed with how they handle business

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jun 2015, 10:57
Official
Hello thobiles,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team