1 reviews | Active since Mar 2014
Not receiving good service
Good day I am a member of Bonitas Boncap medical aid On 13/02/2020 I had a knee replacement operation by dr HF Visser under a authorization no ***6 given to me by the medical aid Whilst in hospital after the operation I received phisiotherapie by KRUGER, LE ROUX MEIJER FISIO and the treatments were all done while I was in hospital After a while I received a invoice from KLM FISIO for the amount of R15777.18 When I phoned them to querie they said to me the medical did not pay the account I them phoned the medical aid numerous tomes upon which they said they would pay So as it happens that up to date theyhave not paid anything towards this account I cannot understand why they did not pay because I am a PMB registered pasient I would appreciate it if you could find out what the problem is why they did not pay this account Yours sincerely Leon Potgieter tel *** email leonpot1948@gmail .com
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team