nM
nomzamo M
1 reviews | Active since Oct 2017
04 Mar 2024, 14:03
not as per agreement
when i joined this medical aid i was told that i can pay any date of my choice, and my medical aid will be active on the 2024/04/01 now im being told that i must make 2 payments for two months what nonsense is this? where am i getting that money
Helpful (0)
Replies (6)0
Replies (6)
Bonitas Medical Fund's replyOfficial
04 Mar 2024, 14:14Hello Nomzamo M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply04 Mar 2024, 14:14
Official
Hello Nomzamo M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
05 Mar 2024, 12:43Hello Nomzamo M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply05 Mar 2024, 12:43
Official
Hello Nomzamo M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
nM
nomzamo M's updateReviewer Update
06 Mar 2024, 12:58Bonitas stop making me a fool, I need this resolve urgently or cancel this membership I can join other companies
nM
nomzamo M's update06 Mar 2024, 12:58
Reviewer Update
Bonitas stop making me a fool, I need this resolve urgently or cancel this membership I can join other companies
nM
nomzamo M's updateReviewer Update
07 Mar 2024, 11:11Your service is disgusting, you are not taking serious, Please cancel this medical aid immediately, im no longer interested you 100% failing to solve a small issue, i have already provided my ID you may Cancel and let me know once done
nM
nomzamo M's update07 Mar 2024, 11:11
Reviewer Update
Your service is disgusting, you are not taking serious, Please cancel this medical aid immediately, im no longer interested you 100% failing to solve a small issue, i have already provided my ID you may Cancel and let me know once done
Bonitas Medical Fund's replyOfficial
07 Mar 2024, 12:37Hello Nomzamo M
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply07 Mar 2024, 12:37
Official
Hello Nomzamo M
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Thank you for submitting a comment to us through hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
nM
nomzamo M's updateReviewer Update
07 Mar 2024, 12:54so you cant resolve a simple issue, you will rather loose a client? lol anyway i need this CANCELLED AS SOON AS POSSIBLE, SEND CONFIRMATION ONCES DONE PLEASE
nM
nomzamo M's update07 Mar 2024, 12:54
Reviewer Update
so you cant resolve a simple issue, you will rather loose a client? lol anyway i need this CANCELLED AS SOON AS POSSIBLE, SEND CONFIRMATION ONCES DONE PLEASE