OK
Olaotse K
1 reviews | Active since Jan 2019
19 Feb 2021, 19:51
None Payment by Bonitas to Dentists and Optometrists
Can you explain yourself Bonitas. You only Paid R99 to my Dentist whereas I use Bonsave and my medical aid savings are close to R17 000 as we speak. I Need your summary for Dental and eye care policy as you seem not to pay anything even though us as your clients are having huge savings that need to be used.
Helpful (0)
Replies (4)0
Replies (4)
Bonitas Medical Fund's replyOfficial
20 Feb 2021, 06:30Hello Olaotse K,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
Bonitas Medical Fund's reply20 Feb 2021, 06:30
Official
Hello Olaotse K,
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number privately (to protect you your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards,
Bonitas Team
OK
Olaotse K's updateReviewer Update
20 Feb 2021, 08:01Please attend to the query and revert back urgently as I provided you with membership privately as requested.
OK
Olaotse K's update20 Feb 2021, 08:01
Reviewer Update
Please attend to the query and revert back urgently as I provided you with membership privately as requested.
Bonitas Medical Fund's replyOfficial
28 Feb 2021, 12:53Hello Olaotse K,
Please note we have not received the required details from you.
Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Bonitas Medical Fund's reply28 Feb 2021, 12:53
Official
Hello Olaotse K,
Please note we have not received the required details from you.
Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
OK
Olaotse K's updateReviewer Update
28 Feb 2021, 14:02Good day
Bonitas Team you are sleeping on top of our queries. The information you are requiring you know exactly that you have it , you just so lazy to work and close the query.
The claim was sent to you by the Dentist . Consultation with the Dentist was on the 06 February 2021 and you, yourself you forwarded us the statement stating the break down of the payment with lame reasons why you cannot pay.
You even know exactly that Doctors do a summary of their claims at the end of the month. So I’m not sure where do you expect us to take the Dentist claim, while you have it in your possession.
You need to put the interest of the clients first than working on circles.
Bonitas Team you are sleeping on top of our queries. The information you are requiring you know exactly that you have it , you just so lazy to work and close the query.
The claim was sent to you by the Dentist . Consultation with the Dentist was on the 06 February 2021 and you, yourself you forwarded us the statement stating the break down of the payment with lame reasons why you cannot pay.
You even know exactly that Doctors do a summary of their claims at the end of the month. So I’m not sure where do you expect us to take the Dentist claim, while you have it in your possession.
You need to put the interest of the clients first than working on circles.
OK
Olaotse K's update28 Feb 2021, 14:02
Reviewer Update
Good day
Bonitas Team you are sleeping on top of our queries. The information you are requiring you know exactly that you have it , you just so lazy to work and close the query.
The claim was sent to you by the Dentist . Consultation with the Dentist was on the 06 February 2021 and you, yourself you forwarded us the statement stating the break down of the payment with lame reasons why you cannot pay.
You even know exactly that Doctors do a summary of their claims at the end of the month. So I’m not sure where do you expect us to take the Dentist claim, while you have it in your possession.
You need to put the interest of the clients first than working on circles.
Bonitas Team you are sleeping on top of our queries. The information you are requiring you know exactly that you have it , you just so lazy to work and close the query.
The claim was sent to you by the Dentist . Consultation with the Dentist was on the 06 February 2021 and you, yourself you forwarded us the statement stating the break down of the payment with lame reasons why you cannot pay.
You even know exactly that Doctors do a summary of their claims at the end of the month. So I’m not sure where do you expect us to take the Dentist claim, while you have it in your possession.
You need to put the interest of the clients first than working on circles.