cV
carlo V

1 reviews | Active since Jun 2015

04 Jun 2015, 20:10

non payment to pathcare

I'm disappointed to get an outstanding balance of R 2000 for tests done by pathcare whilst my child was in hospital. Apparently these tests are not covered under bonitas and I have to pay the amount in two weeks from the notice date. I never gave approval for these tests nor was I aware that they don't cover it. I don't have any agreement with pathcare, why should I be held accountable for non payment from the medical and.I got authorisation for admission which should be enough

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Jun 2015, 11:56
Official
Hello cdevries ,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards
Bonitas team