zZ
zanelledutoit Z
1 reviews | Active since Mar 2017
05 Apr 2022, 14:42
Non payment of claims and failure to resolve disputes
Still no repayment of claim, escalated this matter a few times without any response. Questionnaire has been captured over 10 times on app and email.
Absolutely pathetic response time from Bonitas.
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Replies (2)
Bonitas Medical Fund's replyOfficial
05 Apr 2022, 15:03Hello Zanelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply05 Apr 2022, 15:03
Official
Hello Zanelle T
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
zZ
zanelledutoit Z's updateReviewer Update
14 Apr 2022, 13:57Still not resolved.
zZ
zanelledutoit Z's update14 Apr 2022, 13:57
Reviewer Update
Still not resolved.