Non existing hospital plan
<p> We went to a broker and he recomment Bonitas. We did not have a medical asurance so there was a 25% exstra amount every month to compensate for that. Now after our 3 month waiting trail I got sick, went to the doctor on the 28/10/2016, go for sonagram and was sent te the spesalist on 31/10/2016. I must go for surgery on 9/11/2016. The hospital try to get a ref no, we try for 3 days, today after several agents now the underwriter of the hospital plan said we dit not provide a letter from our previos medical scem but that is why we pay 25% exstra on our instalment. Still I dont get any respond for my surgery on Wednesday</p>
Hello elretha-zaayman,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello elretha-zaayman,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Tik-tok still no word from Bonita's.........and when we try to phone the person that helped you, you cant be transfer because the agent that answer wont do a transfer. My operation is booked for tomorrow what the hell!!!!!!!!
Tik-tok still no word from Bonita's.........and when we try to phone the person that helped you, you cant be transfer because the agent that answer wont do a transfer. My operation is booked for tomorrow what the hell!!!!!!!!
Hello elretha-zaayman,
Thank you for submitting a comment to us through Hello Peter.
we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team.
Hello elretha-zaayman,
Thank you for submitting a comment to us through Hello Peter.
we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team.