NON-EXISTENT CUSTOMER SERVICE

Story 2 long! REF 190515Q9K8HF. ***. *** *** ref: [MI***] REF: [MI***] ref: [MI***]. I coerced Linda Williams to giv her email so she cud escalate my query. READ thru all ref numbers! Dear Linda..This is what I received today from Claudine, with regards to amending dr order frm the 1st ( as it was originally since inception) to the 15th of evry mnth starting the 15th July 2015. Is there anyone in that whole customer centre ,Cape Town or Jhb that can read my request, understand it, and finally, follow thru and load the dr order for the 15th!! I ws advised that the suspension has been lifted but I wasn't even AWARE that it was suspended in the 1st place. She's tellin me tht the 4th payment is on the 25th of each month which I am not interested in.....I want the 3rd payment date which will is the 15th of every month. Plse escalate my email to a manager that can UNDERSTAND and LOAD a dr order for the correct date!! I am soooo frustrated with Bonita's that I'd like nothing more than to just cancel my sub! Send me an email addy of a manager not scared to deal with members who pay R5200 every month and capable of resolving!