1 reviews | Active since May 2016
NON-EXISTANT, SHOCKINGLY BAD SERVICE
<p>Bonitas changed my debit order date from the 1st to the 15th of the month for reasons known only to themselves. Every month I receive messages informing me that my account is in arrears. For months I have requested a change of debit order date repeatedly and in writing - on the latest occasion with Kabelo Moalosi on the 14/04 and 19/04. However May's debit order was presented on the 15th again!!! I advise prospective customers that in my opinion Bonitas's service is severly lacking, unbelievably so, and they are not capable of completing the simplest of requests. Avoid!</p> <p> </p>
Hello Mlssile
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Bonitas Team
Hello Mlssile
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello MIssile
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello MIssile
Thank you for submitting a comment to us through Hello Peter.
We hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team