JP
John P
1 reviews | Active since Mar 2022
05 Mar 2022, 14:09
Non
It does not matter how many times you write about a problem to Bonitas (which they promise to reply in 5 days) - do you get an answer. I have written 4 times about an unpaid Covid test - and they just ignore me I have been blocked to say things on the Bonitas Facebook - so here I am saying it on Hello Peter Now let us see how quick they answer
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Replies (3)0
Replies (3)JP
John P's updateReviewer Update
07 Mar 2022, 05:43How about you contacting me - I have written so many emails - and you REFUSE to answer.
Here are my contact details - John Perfect *** - email ***
Here are my contact details - John Perfect *** - email ***
JP
John P's update07 Mar 2022, 05:43
Reviewer Update
How about you contacting me - I have written so many emails - and you REFUSE to answer.
Here are my contact details - John Perfect *** - email ***
Here are my contact details - John Perfect *** - email ***
Bonitas Medical Fund's replyOfficial
09 Mar 2022, 15:39Hello Johan Lawrence P Thank you for submitting a comment to us through Hellopeter.
We have contacted you however could not reach.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
We have contacted you however could not reach.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply09 Mar 2022, 15:39
Official
Hello Johan Lawrence P Thank you for submitting a comment to us through Hellopeter.
We have contacted you however could not reach.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
We have contacted you however could not reach.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Kind Regards
Bonitas Team
JP
John P's updateReviewer Update
10 Mar 2022, 07:02Bonitas - sent the wrong claim - it was not the R710 claim - but rather the R410 claim that is not paid - I sent a reference number - but they ignored that - Reference 180222Q05YPG - now you tell me ???
JP
John P's update10 Mar 2022, 07:02
Reviewer Update
Bonitas - sent the wrong claim - it was not the R710 claim - but rather the R410 claim that is not paid - I sent a reference number - but they ignored that - Reference 180222Q05YPG - now you tell me ???