DC
David C
1 reviews | Active since Sept 2020
28 Jan 2022, 13:33
No success
Hi Have resorted to an email to Bonitas because your WhatsApp was no help ,tried resorting to talk to an agent , but am told that you are all busy ! My app won’t work, online won’t work either , they loop! I am confused what my membership number is? In one week I get two advices from Bonitas with different numbers. 21Jan and 28 Jan. Not a good experience today😒
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Bonitas Medical Fund's replyOfficial
28 Jan 2022, 13:38Hello David C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply28 Jan 2022, 13:38
Official
Hello David C
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind Regards
The Bonitas Team