1 reviews | Active since May 2016

12 May 2017, 15:16

No Service from bonitas

<p>I have been emailing my scanned in Claim to ********** since the 26th April and to date, no one has responded, please advise if you still provide any sort of service or not</p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 May 2017, 10:17
Official

Hello kaashif-booley,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply29 May 2017, 14:38
Official

Hello Kaashif-booley

Thank you for submitting a comment to us through Hello Peter.

According to the telephonic conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team