MT
Mandie T

1 reviews | Active since Sept 2018

28 Jun 2021, 13:12

No service

This is one of the reason we lefr bonitas medical aid for not getting any service from your call centre i phoned for a tax certificate on behalf of my husband as his email cellphone number all changed they can not help me so please call him and send our 2015/2016 tax certificate

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Jun 2021, 13:47
Official
Hello Mandie V,
 
Thank you for notifying us of your complaint . We are so sorry to hear about this , we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
 We appreciate your patience while we are resolving this query for you.
 
 Kind Regards 
 Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Jun 2021, 08:40
Official
Hello Mandie V,
 
Thank you for notifying us of your complaint . We are so sorry to hear about this , we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
 We appreciate your patience while we are resolving this query for you.
 
 Kind Regards 
 Bonitas Team