KM
Kholofelo M
1 reviews | Active since Apr 2022
18 Sept 2023, 14:26
No service delivery
Took my daughter to the ER, 7 months later I ended up paying out of my own pocket. On the 8th month I told them that hospital threatened to take me to the lawyers but they just kept on telling me we will pay, even after I told them that I payed. Last time I spoke with them they said they will speak with their seniors and they will call me back, till this day no call.
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Bonitas Medical Fund's replyOfficial
18 Sept 2023, 15:42 Hello Kholofelo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply18 Sept 2023, 15:42
Official
Hello Kholofelo M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas