LH
Lee-Anne Human
1 reviews | Active since Jan 2013
21 Oct 2020, 08:32
No Service at Bonitas
I just cancelled my Discovery to move to Bonitas. What a mistake. No communication, no membership cards, Overcharging me don't even bother to answer emails or sort out your queries. I will go viral on FB and social media to tell people about how shocking the service at Bonitas is.
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Bonitas Medical Fund's replyOfficial
21 Oct 2020, 09:00Hello Lee-Anne, Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. Please note that your query has been escalated and feedback will be provided to you accordingly. We appreciate your patience while we are resolving this enquiry for you. Regards, Bonitas Team
Bonitas Medical Fund's reply21 Oct 2020, 09:00
Official
Hello Lee-Anne, Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. Please note that your query has been escalated and feedback will be provided to you accordingly. We appreciate your patience while we are resolving this enquiry for you. Regards, Bonitas Team