CT
Ciska T

1 reviews | Active since Jul 2013

01 Aug 2018, 11:25

No service

I have made numerous inquiries and as yet no response and not even willing to listen or help in any way!! Quick to take your money or suspend your account...

0
Replies (5)
Bonitas Medical Fund
Bonitas Medical Fund's reply01 Aug 2018, 14:46
Official

Hello ciska123,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply02 Aug 2018, 09:47
Official

Hello Ciska123,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

CT
Ciska T's update10 Aug 2018, 08:57
Reviewer Update
Wow! You are really the worst medical aid I have had in my life! Will definitely not recommend the medical aid to anyone!
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Aug 2018, 15:40
Official

Hello Ciska123,

Our representative tried to get in touch with you to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

CT
Ciska T's update30 Aug 2018, 13:15
Reviewer Update
I see they they said my query is resolved but it hasn't been resolved at all! Why am I not surprised. They tried to get hold of me once and never again so please tell me how is this resolved??