1 reviews | Active since Sept 2019
NO SERVICE
A ONE STAR RATING IS TOO HIGH
I REQUESTED ON THE 21 FEBRUARY 2023 PERMISSION FOR MY WIFE TO SEE A SPECIALIST. I ATTACH THE MRI FOR MOTIVATION PURPOSES. THEY THEN DECLINE HOSPITAL ADMISSION-- NEVER REQUESTED THEN I REQUEST THEM TO READ MY REQUEST NOW THEY DECLINE AGAIN ADMISSION FOR SOMETHING NOT REQUESTED. SO NOW I PHONE AND SPEND MY CALL MINUTES TO GET AN AUTHORISATION DURING WHICH I AM REQUESTED FOR A DATE OF PROPOSED VISIT, NO DATE BECAUSE I CANNOT DO SO AS BONITAS NEVER EVER RESPOND IN TIME PRIOR TO AN APPOINTMENT.
I HAVE ALWAYS HAS TO QUERY EVERY DEPARTMENT AND NEVER GET SATISFACTION.
PLEASE BONITAS I WRITE IN OUR OFFICIAL LANGUAGE BUT YOUR STAFF HAVE A PROBLEM IN UNDERSTANDING DO SOMETHING PLEASE.
THE ONLY THING YOU GET RIGHT IS TO DEDUCT ME PREMIUMS ON TIME EVERY MONTH
POOR SERVICE AR SHALL I RATHER SAY NO SERVICE.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
