No response to email

Item: Bonitas Medical Fund
Rating: 1
Author: Ursula M

They do not respond to emails. I've emailed them numerous times to ask about changing my plan and how it works etc and to date no one has responded . As a new member to Bonitas I must say your service is ridiculous.

Helpful (0)

Replies (1)

Bonitas Medical Fund's replyOfficial

08 Oct 2024, 15:33

Hello Ursula M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team

Bonitas Medical Fund's reply08 Oct 2024, 15:33

Official

Hello Ursula M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We will investigate this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonitas team