No response, no help, I just need BONSAVE

Im trying for over a week to get hold of bonitas to find out if they have a walk in center where I can sign up for BONSAVE. I requested numerous times on there website that they call me. I fill in my details and they never get back to me. And know I don't have a printer, I don't have a computer and I dunno how to use e mail. I know how to get to a walk in center with all my documents and I can read and write.. So please before I give up getting a hospital plan can somebody somewhere at Bonitas let me know if it is even possible to sign up for the entry level plan without a printer, or is it because I can't use a computer I will forever be damed to live the rest of my life without medical cover.