LB
Leslie B
1 reviews | Active since Jan 2018
06 Nov 2023, 07:51
No Response from Denis
Dental Claim submitted to ***, ***, on DENIS site as well as a Bonitas enquiry via ***. First submitted Sat, Sep 2, 5:10 PM Still no response.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
06 Nov 2023, 08:25Hello Leslie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply06 Nov 2023, 08:25
Official
Hello Leslie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
LB
Leslie B's updateReviewer Update
06 Nov 2023, 13:45Thank you for resolving!
LB
Leslie B's update06 Nov 2023, 13:45
Reviewer Update
Thank you for resolving!
Bonitas Medical Fund's replyOfficial
06 Nov 2023, 14:31Hello Leslie B Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply06 Nov 2023, 14:31
Official
Hello Leslie B Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team