NO response from company - BONITAS

<p>I have forwarded a mail/messages to BONITAS regarding the termination of my membership. I received ONE message stating that I can only terminate my membership with a ONE calender months notice period. BONITAS forwarded an E-mail adress which I had to submit my termination to. I have forwarded a notice IN WRITING as requested to the E-mail adress issued by BONITAS. This was on 31 January 2017. Up to date, today 04 February I have NOT received ANY form of acknowledgement from BONITAS. I will NOT allow BONITAS to deduct another payment from my account end February 2017 as I HAVE completed and submitted ALL info as requested on 31 January 2017 - (ONE CALENDER MONTH NOTICE IN WRITING FOR TERMINATION OF MY MEMBERSHIP ON 31 JANUARY 2017). Are BONITAS so busy to attend to a message with ALL detail and not be able to acknowledge my termination request????????????????</p>