cC
colleen C

1 reviews | Active since Sept 2016

09 Jan 2017, 13:37

No Response for transfer of membership and change of bank details

<p>I have been trying for a month to change bank details on a medical aid, previously Liberty Life for my mother, Mrs CM Kirkpatrick. There has just been no response and the debit order has not gone through so she is without a medical aid now, thanks to Bonitas!</p> <p>When is someone going to help me? I have sent the requested documents several times, but no response!</p> <p>Is there anybody working there? Query no. 040117Q2R1R9 - query [MI ********** 42]</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Jan 2017, 17:37
Official

Hello collen-van-der-merwe,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team