ND
Nomfundvo D
1 reviews | Active since Apr 2015
02 Jun 2026, 09:33
No Response - Contraceptives are considered a pre-existing condition by Bonitas
I had raised a complaint here on Hello Peter about how Bonitas considers contraceptives a pre existing condition which I raised with underwriting. I followed up with a comment on my previous review and no response was received.
I'm following up one more time regarding this. The non response is problematic! Can I get a response please as to HOW CONTRACEPTIVES ARE PRE-EXISTING CONDITIONS!!!
Helpful (0)
Replies (5)0
Replies (5)
Bonitas Medical Fund's replyOfficial
02 Jun 2026, 12:11 Hi Nomfundvo,
We sincerely apologise for the lack of response to your previous queries and understand your concern. This is not the level of service we aim to provide.
Our team has attempted to contact you using the details provided but was unsuccessful. Kindly share a suitable time to call so we can reach you directly to clarify and address any misunderstandings.
We look forward to assisting you.
Kind regards,
Bonitas team
We sincerely apologise for the lack of response to your previous queries and understand your concern. This is not the level of service we aim to provide.
Our team has attempted to contact you using the details provided but was unsuccessful. Kindly share a suitable time to call so we can reach you directly to clarify and address any misunderstandings.
We look forward to assisting you.
Kind regards,
Bonitas team
Bonitas Medical Fund's reply02 Jun 2026, 12:11
Official
Hi Nomfundvo,
We sincerely apologise for the lack of response to your previous queries and understand your concern. This is not the level of service we aim to provide.
Our team has attempted to contact you using the details provided but was unsuccessful. Kindly share a suitable time to call so we can reach you directly to clarify and address any misunderstandings.
We look forward to assisting you.
Kind regards,
Bonitas team
We sincerely apologise for the lack of response to your previous queries and understand your concern. This is not the level of service we aim to provide.
Our team has attempted to contact you using the details provided but was unsuccessful. Kindly share a suitable time to call so we can reach you directly to clarify and address any misunderstandings.
We look forward to assisting you.
Kind regards,
Bonitas team
ND
Nomfundvo D's updateReviewer Update
02 Jun 2026, 12:13I don't want a call. I want it in writing on email. You have my email address. Respond there.
ND
Nomfundvo D's update02 Jun 2026, 12:13
Reviewer Update
I don't want a call. I want it in writing on email. You have my email address. Respond there.
ND
Nomfundvo D's updateReviewer Update
02 Jun 2026, 12:26I plan on escalating this matter should I not get a written response withing 24 hours
ND
Nomfundvo D's update02 Jun 2026, 12:26
Reviewer Update
I plan on escalating this matter should I not get a written response withing 24 hours
Bonitas Medical Fund's replyOfficial
02 Jun 2026, 15:19Hi Nomfundvo,
Thank you for your feedback. As requested, we have responded to your query in detail via email. Kindly check your inbox for further information.
Please feel free to reply should you require any additional clarification.
Kind regards,
Bonitas team
Bonitas team
Bonitas Medical Fund's reply02 Jun 2026, 15:19
Official
Hi Nomfundvo,
Thank you for your feedback. As requested, we have responded to your query in detail via email. Kindly check your inbox for further information.
Please feel free to reply should you require any additional clarification.
Kind regards,
Bonitas team
Bonitas team
ND
Nomfundvo D's updateReviewer Update
02 Jun 2026, 16:22Communication received. Thanks
ND
Nomfundvo D's update02 Jun 2026, 16:22
Reviewer Update
Communication received. Thanks