1 reviews | Active since Oct 2012
NO RESPONSE AT ALL
I called Bonitas at the beginning of October to change my surname. They told me to send them my Marriage certificate, which I did. No one called me, no email was sent to me, NOTHING. On the 22 November I sent another email asking when will someone call, till today!!! I don't know whether my details have been changed, I don't have anything showing anything. The next thing I go to a hospital and they tell me they cant see my details because of a stupid admin negligence!!!!!!
Hello mamakgosi,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
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Kind regards,
Bonitas Team
Hello mamakgosi,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello mamakgosi,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello mamakgosi,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team