TK
Tumelo K
1 reviews | Active since Jan 2013
31 Mar 2016, 08:58
No response
I have been waiting for response from Bonitas regarding my query. They indicated they would respond to me within 54hrs since last week thursday. 54hrs excluding weekends and holidays has long passed. Is it difficult to send a letter to clear the confusion that they never sent any letter to service provider to provide me with service??? meantime I am paying full monthly premium and I need to consult. THIS IS VERY UNPROFESSIONAL AND VERY UNFAIR.
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
31 Mar 2016, 09:11Hello ctm4tso2004,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Best regards,
Bonitas Medical Fund's reply31 Mar 2016, 09:11
Official
Hello ctm4tso2004,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Best regards,