CO
Claude O

1 reviews | Active since Nov 2023

05 Mar 2024, 16:24

No response

HI '

we have sent off an email with regards to claims and have received no response with regards to our claims

Query Number : 210224Q2HSLX

but we received a closure of query mail Closure of Query [MI***]

Desiree Okkers

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Mar 2024, 17:02
Official
Hello Claude O

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 
 
Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply20 Mar 2024, 10:02
Official
Hello Claude O

Thank you for submitting a comment to us through hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonitas Team