No response
Logged a call to request info on claim processing. 5 days later and I've only received a ticket number but no correspondence. I'm a new client, this is my 3d month and my first query, not urgent, and no communication. How will my calls and claims be managed in the future for serious incidents if the basic communications don't exist? Not a good start on a new medical aid plan
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Bonitas Medical Fund's replyOfficial
27 Nov 2017, 10:00Hello Mcredible,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply27 Nov 2017, 10:00
Official
Hello Mcredible,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
's updateReviewer Update
27 Nov 2017, 10:06The query number I received was 201117QH63BW.
MI***
's update27 Nov 2017, 10:06
Reviewer Update
The query number I received was 201117QH63BW.
MI***
's updateReviewer Update
27 Nov 2017, 10:07MI***
's update27 Nov 2017, 10:07
Reviewer Update
MI***