jH
january H

1 reviews | Active since Jan 2010

18 Oct 2018, 13:15

no reply from claims

i keep emailing them my claims, and NO ONE responds. I would like to know whether i will be settled for my claim please.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Oct 2018, 15:10
Official

Hello January,

Thank you for submitting a comment to us through Hello Peter.

We have contacted you and could not reach you.

Kindly reply privately with the claim details (service date, amount, practice number and practice name) in order for us to assist with your query.

Kind regards,

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply22 Oct 2018, 11:24
Official

Hello January,

Thank you for submitting a comment to us through Hellopeter.

We have contacted you and could not reach you.

We confirm that a detailed email has been sent to you and we will await your response.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team