SM
Sanam M
1 reviews | Active since Feb 2014
30 Mar 2022, 11:02
No reply from Bonitas on previous review
I have logged a previous complaint on hello peter a 10 days prior "I have spoken to a consultant and emailed customer services regarding my change of title on your system from "Ms" to "Dr". No one has contacted me or my husband (the main member). I am tired of being referred to as Ms now at pharmacies and appointments. I would appreciate if someone would contact me for my appropriate documents." to which bonitas rep**** requesting a private reply for member information, to which I have responded, we have yet to be contacted by bonitas.
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Replies (2)
Bonitas Medical Fund's replyOfficial
31 Mar 2022, 08:03Hello Sanam M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply31 Mar 2022, 08:03
Official
Hello Sanam M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
31 Mar 2022, 08:13Hello Sanam M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply31 Mar 2022, 08:13
Official
Hello Sanam M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team