AM
Anastacia M

1 reviews | Active since Oct 2010

30 Dec 2015, 13:55

No reply

I have bben on the line for the past 45 minutes and no reply...I can even hear when my call is being re-directed.I did not accept this from a medical Aid company as this is an emergency line.For the past five days I have tried getting hold of the call centre without any success.I then wrote an e-mail to queries at *** only thing I got is the e-mail of the application form,but before I can apply I needed to ask some of the question and be satisfied.I then stayed on the line for 50 minutes with no reply.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Dec 2015, 11:06
Official
Hello anikie,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards