BM
Bronwyn M
1 reviews | Active since Nov 2015
03 Nov 2015, 13:11
NO PAYMENT OR RESPONSE
In July 2015 I had a corneal transplant that was approved by Bonitas. <br> <br> To date no payment has been made to the doctor as the claim keeps getting rejected. Not myself or my doctor gets any response or clarity as to why this is happening.<br> <br> I will not be paying for an operation that my medical aid pre-approved and I find their customer service pathetic!<br> <br>
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Bonitas Medical Fund's replyOfficial
03 Nov 2015, 15:36Hello BronwynMc,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply03 Nov 2015, 15:36
Official
Hello BronwynMc,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team