DH
David H
1 reviews | Active since May 2019
21 May 2019, 13:13
NO PAYMENT IN MY BONITAS MEDICAL FUND SAVINGS REFUND , ITS BEEN 8 MONTHS NO
After canceling my medical 2018 October I submitted a saving refund form with all documents required and no action has been taken. I have contacted Bonitas four times and no one has assisted me.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
21 May 2019, 15:39Hello DavidHlophe1,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply21 May 2019, 15:39
Official
Hello DavidHlophe1,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Bonitas Medical Fund's replyOfficial
27 May 2019, 10:02Hello DavidHlophe1,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply27 May 2019, 10:02
Official
Hello DavidHlophe1,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
DH
David H's updateReviewer Update
27 May 2019, 10:05 Thank you issue resolved.
DH
David H's update27 May 2019, 10:05
Reviewer Update
Thank you issue resolved.