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mary M

1 reviews | Active since Dec 2017

09 Mar 2021, 20:47

No medical aid card

i have moved from Bonsave to Bonfit select and i haven't received my medical aid card. i have been told that they have posted them in January until today nothing.

trying to use the app to get list of Network hospital but nothing.

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Mar 2021, 22:00
Official
Hello mary M,

Thank you for submitting a comment to us through Hello Peter. 

Kindly reply privately with the membership number in order for us to assist with your query. 

Please note that your personal information is not showing on the public view platform.

Kind regards,  
                
Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Mar 2021, 17:23
Official
Hello mary M,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team
mM
mary M's update02 Jun 2021, 15:07
Reviewer Update
good day

i haven't my medical aid card as yet since January