NO Joy or Feedback on regestiring on B.medical aid

The 12 Aug'15 we send in our application for our son to be on his own medical aid, he was take of the en of July'15 since then he have no cover what so ever and we cant seem to get anyone to tell us if he will be accepted. Every time I phone I get a different person on the call center and EVERY time they are giving my query thru to another department. NOT one person even the Team leader could give me an answer. She was suppose to phone me back the next day with an answer of why it's taking so long and if we should go to another medical aid. ???? What a joke, that Team leader is also dead now, because I still have no answer or anything<br> Goodness we have been paying for my son since he was born on Bonitas, he was taken off my husbands medical aid without notice, when we had put him back he was on a 3mth waiting period. NOW he is off again and it was suppose to be just transfer from our medical to his medical option that we are still paying!!!<br> NOW he got NO medical aid cover at all thanx to Bonitas **** service.<br> We want a refund for the 3 months he was on our medical aid with NO COVER!!!<br> He is in need of a dentist and it doesn't matter how many times I phone - NO JOY!!!