NC
Nazeer C

1 reviews | Active since May 2018

02 Feb 2022, 10:41

No help at call center

My mother is a pensioner and getting no help from call centre Why must she struggle

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Feb 2022, 12:23
Official
Hello Nazeer C

 Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
  
 Kindly provide your membership number or ID number of the principal member privately (to protect your personal information  not to be visible on this public forum) in order to investigate your enquiry. 
  
  Regards
  
  Bonitas Team
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Feb 2022, 19:21
Official
Hello Nazeer C

 Thank you for submitting  the details to us through Hello Peter.
 
 We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas Team