1 reviews | Active since Mar 2017

23 Mar 2017, 14:18

No full payments

<p>We've been with Bonitas medical aid for over a year now. In the brochure, they stated all in hospital blood tests will be covered by a 100%.</p> <p>Now months later, I'm still getting invoices from Lancet Laboratories for outstanding payments. I see in those statements that Bonitas only paid a certain amount, not everything. </p> <p>Why state that you cover all the blood tests at a 100% when in fact you hardly cover 50% of it? </p> <p>Isn't that false advertising?</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Mar 2017, 16:26
Official

Hello malkom-slaine,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team