No feedback on hospital authorization

<p>I am scheduled to go to the hospital on Thursday 8 June. I've been trying to get hold of Bonitas for two weeks regarding an authorization number. Every time they tell me they will give me feedback. My case is supposed to be a day case, but the hospital does not even know that I am coming yet as I could not even email them my forms without the information yet. So Bonitas, if you would have to pay for me to sleep in the hospital if will be your own fault. I do not understand how I can send an email every single day with just NO feedback. I've had admin problems with Bonitas before - I think it's time to move to Discovery. I wish I could get what I pay for from Bonitas. I am going to be lucky to get feedback even on this post. I think it's time to put the medical aid council on them. </p>